AI agents for hospitality
Every call answered. Every guest booked.
CVOX answers your phones, texts and inbox 24/7 — booking stays, handling requests and handing off to your team when it matters.
Incoming call · 11:42 PM · Reservations
- Hi, do you have a pull-through site with 50-amp for this Friday and Saturday?
- Yes — site 14 is a 50-amp pull-through, $62 a night. Want me to hold it and text you a payment link?
- Perfect, go ahead.
Illustrative conversation
Services
One AI workforce for the whole guest journey
Start with one agent, add the rest when you're ready. They all share the same knowledge, guest history and rules.
AI Reservations
A voice and chat agent that answers every reservation call, checks live availability and books the stay — day or night.
Learn more →AI Guest Messaging
A messaging agent that handles the whole stay — pre-arrival, check-in, in-stay requests and post-stay follow-up.
Learn more →AI Operations
Agents for housekeeping coordination, maintenance tickets, billing follow-ups and daily reporting.
Learn more →AI Group Sales
An email agent that qualifies group, event and wedding-block inquiries, drafts proposals and follows up until they close.
Learn more →AI Direct Marketing
Campaigns written and sent by AI to your own guest list — so repeat stays skip the commission.
Learn more →How it works
Live in about a week
- 01
Connect
Forward your phone line, add the chat widget and link your property management system.
- 02
Train
Upload policies, FAQs and rates. Set escalation rules in plain English.
- 03
Go live
Start with after-hours calls, review every conversation, then expand to all channels.
Industries
Built for properties that can't staff the phone all day
Hotels & Resorts
Independent hotels, boutique properties and resorts use CVOX to cover the phones, the inbox and the overnight shift.
RV Parks & Campgrounds
Park owners are rarely at the desk. CVOX answers the office line, books sites and handles the questions campers ask every day.
Short-Term Rentals
Rental managers use CVOX to answer guests instantly across every listing, channel and time zone.
Golf Courses
Courses use CVOX to book tee times, answer course questions and sell events by phone and text.
Why CVOX
AI you can put in front of your guests
Sounds like your team
Natural voices and your tone of voice, with your policies and brand standards built in.
Knows when to hand off
Clear rules for when a person takes over, with full context passed along.
Every conversation logged
Transcripts, summaries and outcomes for every call, text and email.
Secure by design
Card details go straight to your payment processor and never sit in transcripts.
Ready to answer every guest, every time?
See CVOX on your own property in a 30-minute demo.